Association of Washington Public Hospital Districts Search:
Skip Navigation Links
About AWPHD
Our Members
News & Events
Publication & Resources
Advocacy
Affiliations
Links
Contact Us
End of Life Care Manual

 

 

 

AWPHD.org
300 Elliott Avenue West
Suite 300
Seattle, WA 98119
206.281.7211
Driving Directions

TOC | Intro | 1 | 2 | 3 | 4 | 5 | 6  

Section 1 - Advanced Directives Law

Federal and State Law on Advance Directives

A federal law enacted in 1991, the Patient Self-Determination Act (PSDA), requires health care institutions certified by Medicare and/or Medicaid to take certain actions to notify all adult patients and the community of their right to accept or refuse medical care. To receive reimbursement through the Medicare and Medicaid programs, organizations must comply with the PSDA.

Specifically, the PSDA requires providers to inform patients of their rights, under state law, to make decisions about their medical care and the right to formulate advance directives.

In Washington State, an individual's right to control decisions involving their health care and to make an advance directive is codified as the Natural Death Act in chapter 70.122 of the Revised Code of Washington.

The PSDA defines an advance directive as a "written instruction, such as a living will or durable power of attorney for health care, recognized under State law, relating to the provision of health care when the individual is incapacitated." Washington State uses both forms of advance directives - a health care directive (also known as a living will) and a durable power of attorney for health care.

To ensure compliance with the PSDA, hospitals, including rural primary care hospitals, nursing facilities, providers of home health care, health maintenance organizations, competitive medical plans and hospice programs certified by Medicare and/or Medicaid must:

  • maintain written policies and procedures on advance directives with respect to all adult individuals receiving medical care by or through the provider or organization;
  • provide written information to each such individual concerning: the individual's rights under state law (whether statutory or as recognized by the state's courts) to make decisions concerning medical care, including the right to accept or refuse medical or surgical treatment; the right to formulate advance directives; and the hospital's policies respecting the implementation of such rights;
  • document in the individual's medical record whether or not the person has executed an advance directive;
  • not condition the provision of care or otherwise discriminate against an individual based upon whether or not the individual has executed an advance directive;
  • ensure their written policies on advance directives include a clear and precise statement of limitation if the provider cannot implement an advance directive on the basis of conscience, including the legal authority for such objection (the Natural Death Act) and whether the objection is institution-wide or may be raised by an individual physician.
  • inform individuals that complaints concerning the advance directives requirements may be filed with the state survey and certification agency;
  • ensure that the facility complies with state law concerning advance directives;
  • educate staff on hospital's policies and procedures concerning advance directives; and
  • provide for community education. The educational materials must inform the public of their rights under state law to make decisions about their medical care, the right to formulate an advance directive, and the hospital's implementation policies concerning an individual's advance directive.

The written information concerning advance directives must be provided to an adult individual:

  • by hospitals, at the time of inpatient admission;
  • by nursing facilities, at the time of admission;
  • by home health care or personal care services, in advance of the individual coming under the care of the provider;
  • by hospices, at the time of initial receipt of hospice care; and
  • by HMOs, at the time of enrollment.


If an individual is incapacitated at the time of admission or is otherwise unable to articulate whether or not he or she has executed an advance directive, information about advance directives may be given to an individuals' family or surrogate.

The law also specifies that the Health and Human Services (HHS) Secretary must implement a national campaign to inform the public about advance directives; develop and approve nationwide information materials to be distributed by providers; and assist the states in their efforts to develop state-specific documents. The HHS Secretary is also required to mail information to Social Security recipients and to add a page about advance directives to the Medicare handbook.

The Federal and State regulations implementing the PSDA, along with other relevant state statutes and regulations can be found in section three.

Medicare and Medicaid Conditions of Participation for Hospitals

Medicare and Medicaid Conditions of Participation for hospitals are the requirements hospitals must meet to participate in the Medicare and Medicaid programs. Conditions of Participation are intended to protect patient health and safety and to assure that high quality care is provided.

These requirements apply to all Medicare or Medicaid participating hospitals including, short-term, psychiatric, rehabilitation, long-term, children's and alcohol-drug, whether or not they are accredited. This rule does not apply to Critical Access Hospitals (see Social Security Act Section 1861 (e)).

The Conditions of Participation for advance directives have been in effect since 1991 and are largely a product of the Patient Self-Determination Act (PSDA). Therefore, their requirements mirror those of the PSDA outlined in the Federal and State Law on Advance Directives section above and will not be duplicated here.

In 1999, a new "Patients' Rights" Conditions of Participation for hospitals addressing advance directives and end of life care became effective.

The "Patients' Rights" Conditions of Participation relevant to end of life care and advance directives state that:

  • patients have the right to participate in the development and implementation of their plan of care;
  • patients (or their representatives) have the right to make informed decisions regarding their care, know their health status, be involved in their care planning and treatment and be able to refuse or request treatments;
  • patients have the right to formulate advance directives and to have hospital staff and practitioners comply with these directives (in accordance with the conditions of participation on advance directives).

The Centers for Medicare and Medicaid (formerly known as the Health Care Financing Administration) issued interpretive guidelines regarding the Conditions of Participation for patients' rights that stressed whenever possible the hospital should inform a patient of her or his rights in a language the patient understands. The interpretive guidelines also state the hospital must be sensitive to the communication needs of its patients and comply with Civil Rights laws that assure it will provide interpretation for certain individuals who speak a language other than English, use alternative communication techniques or aides for those who are deaf or blind, or take other steps as needed to effectively communicate with the patient.

Joint Commission on Accreditation of Healthcare Organizations

The Joint Commission on Accreditation of Healthcare Organizations' (JCAHO) 2000-01 Accreditation Manual for Hospitals addresses advance directives, surrogacy standards, end of life care and new pain management standards. Any JCAHO-accredited-facility, including hospitals, outpatient clinics and nursing homes must adhere to JCAHO standards in order to retain its accreditation.

JCAHO addresses advance directives in its Patient Rights and Management of Information Standards. The hospital must "determine whether a patient has or wishes to make advance directives" and "provide assistance to patients who do not have an advance directive but wish to formulate one." (RI 1.2.4) Evidence of known advance directives is to be included in a patient's medical record. (IM 7.2) In addition, the American Hospital Association recommends hospitals advise patients that hospital personnel cannot implement an advance directive unless they have a copy.

Under JCAHO standards effective January 1, 2001, hospitals must implement new accreditation standards for monitoring and treating pain. While the standards are included in the 2000-01 manuals, hospital compliance is rated beginning 2001.

The following is a list of section numbers and titles from the JCAHO manual that address advance directives, pain management, surrogacy and end of life care:

Advance Directives

RI.1.2.4
The hospital addresses advance directives.

IM.7.1 and IM.7.2
The hospital initiates and maintains a medical record for every individual assessed or treated; the medical record contains sufficient information to identify the patient, support the diagnosis, justify the treatment, document the course and results, and promote continuity of care (including evidence of known advance directives).

Pain Management

RI.1.2.8
Patients have the right to appropriate assessment and management of pain.

PE.1.4
Pain is assessed in all patients.

TX.3.3
Policies and procedures support safe medication prescription and ordering (including appropriate use of pain management techniques).

TX.5.4
The patient is monitored during the post-procedure period (including pain intensity and quality).

PF.1.7
Patients are taught that pain management is a part of treatment.

PF.3.4
Patients are educated about pain and managing pain as part of treatment, as appropriate.

CC.6.1
The discharge process provides for continuing care based upon the patient's assessed needs at the time of discharge (including pain management).

PI.3.1
The organization collects data to monitor its performance (including effectiveness of pain management).

Surrogate Decision-Making

RI.1.2.2.
The family participates in care decisions.

End of Life Care

RI.1.2.3
Patients are involved in resolving dilemmas about care decisions.

RI.1.2.5
The hospital addresses withholding resuscitative services.

RI.1.2.6
The hospital addresses forgoing or withdrawing life-sustaining treatment.

RI.1.2.7.
The health care organization addresses care at the end of life.

RI.1.3.5
The hospital demonstrates respect for the following patient needs: pastoral care and other spiritual services.

RI.2
The hospital implements policies and procedures, developed with the medical staff's participation, for the procuring and donation of organs and other tissues.

H.R.6.1
The hospital ensures that a patient's care will not be negatively affected if the hospital grants a staff member's request not to participate in an aspect of patient care.

HR.6.2
Policies and procedures specify those aspects of patient care that might conflict with staff members' cultural values or religious beliefs.

Regulating Nursing Homes in Washington

Washington state has regulations specifically applicable to nursing homes. Nursing homes must adhere to these requirements in addition to the federal and state law on advance directives outlined above.

WAC 388-97-065, entitled "Advance Directives," outlines requirements for nursing homes similar to those under the Patient Self-Determination Act (PSDA). The term "advance directive" in this chapter refers to a durable power of attorney for health care, a health care directive, a limited or restricted treatment order, and a code/no code order.

Similar to the PSDA requirements, under WAC 388-97-065, a nursing home must:

  • inquire whether a resident has an advance directive and the nature of the directive;
  • document in the clinical record whether or not the resident has an advance directive;
  • not require that the resident have an advance directive;
  • inform the resident in writing and orally at the time of admission and as necessary thereafter, of the resident's right to make health care decisions and the nursing home policies and procedures concerning implementation of advance directives;
  • review the resident's advance directive at the resident's request, when the resident's condition warrants review and when there is a change in condition.

If a resident's advance directive is in conflict with the nursing home policies and procedures (which must be consistent with state and federal law), WAC 388-97-065 requires the nursing home to inform the resident of the procedure or policy that would preclude the home from implementing the resident's advance directive. The nursing home should meet with the resident and discuss this conflict and implement a plan to carry out the resident's wishes to the fullest extent possible.

In addition to advance directives, the regulations pertaining to nursing homes cover informed consent, patient rights, and guardianship. Nursing home regulations cover-ing these topics can be found in the following sections of the Washington Administrative Code:

- WAC 388-97-051, Residents Rights
- WAC 388-97-052, Free Choice
- WAC 388-97-055, Resident Decision Making
- WAC 388-97-060, Informed Consent
- WAC 388-97-065, Advance Directives
- WAC 388-97-07005, Notice of Rights and Services

These regulations are reprinted in section three.

Questions & Answers Regarding the Patient Self-Determination Act (PSDA)

The information below has been extracted from the comment and answer section of the PSDA regulations, which is included in section three of this manual.

Q: If an individual is admitted to the hospital incapacitated, must the hospital meet the PSDA requirement that it give each individual admitted to the hospital written information about advance directives?

A: If an individual is incapacitated at the time of admission and is unable to receive information or articulate whether or not she or he has an advance directive, the facility should give advance directive information to the patient's family or surrogate to the extent that it gives other materials about policies and procedures to an incapacitated person's family, surrogate, or other concerned person in compliance with state law.

Q: When an individual is first admitted as an inpatient to a hospital and later transferred to a nursing home, are both facilities responsible for providing information on advance directives to the individual?

A: Yes, both the hospital and the nursing home would be required to provide information on advance directives to the individual. The hospital discharge planner may provide the information on behalf of the nursing home, including the nursing home's policies regarding advance directives, in the course of coordinating the transfer, but the nursing home would still be responsible for ensuring the individual received the information and to mark in the individual's medical record whether or not she or he has an advance directive.

Q: Are individuals required to execute an advance directive?

A: No. In fact, the PSDA specifically prohibits providers from conditioning care on whether or not an individual has executed an advance directive. The regulations make clear that the PSDA's main intent is to ensure patients receive information about the right to accept or refuse medical or surgical treatment and about the right to formulate an advance directive.

Q: What constitutes minimally sufficient educational efforts in meeting the PSDA's community education requirements?

A: The PSDA allows great flexibility in the level of community education it requires. At a minimum, a provider must be able to document its community education efforts. For example, photocopying a brochure or pamphlet that meets the community education requirements and was distributed to the public may be sufficient to show the community education requirement was met. Community education does not necessarily require the distribution of written materials and may be carried out in a variety of formats at the provider's discretion (workshops, seminars, etc.).

Q: May a provider exempt itself from the community education requirement based on conscience?

A: No. A provider must meet it obligation to provide community education on advance directives. Under state law, a provider may conscientiously object to implementing an advance directive. However, a provider's conscientious objection must be included in the provider's policy and mentioned in both its community education materials and the materials distributed to individuals upon their admission to the facility.

next page ›››